A broad but defined service scope
Work with the clinical team to define the everyday needs appropriate for your virtual program.
EVERYDAY HEALTH / BUILD. LAUNCH. SCALE.
Your virtual front door.
For everyday care.
Offer virtual primary and urgent care with your own brand. We help set up your website, provider access, scheduling, and patient support. Clinicians decide when patients need in-person care.
For clinic founders, providers, and healthcare organizations.
THE CLINICAL TEAM BEHIND YOUR BRANDPROGRAM BLUEPRINTPrimary & urgent care
01Clinical relationships
02Defined workflows
03Connected support
Illustrative program structure & photography
THE OPERATING MODEL BEHIND THE OFFER
A clear route into care, and a clear next step.
Build the patient experience and the operating plan together. Here’s how we support your primary & urgent care business.
Provider capacity planning
Align patient locations, visit formats, scheduling, and the additional provider access your business needs.
Coordinated next steps
Support the administrative side of provider-directed labs, pharmacy questions, and follow-up.
Continuity across touchpoints
Connect clinical records, visits, care-team tasks, and patient communications in TeleDocs.app.
FROM INTEREST TO CONTINUED CARE
Every handoff.
Thought through.
Your patient sees one brand. Behind it, clinicians, technology, and coordinators each have a defined role.
01/ 04 ILLUSTRATIVE WORKFLOW
Meet your operating support ↗- 01
Find the right entry point
Program information introduces the service and visit pathway.
- 02
Prepare the consultation
Intake and scheduling connect the patient with the appropriate clinical workflow.
- 03
Evaluate and plan
The clinician determines suitability for virtual care and appropriate next steps.
- 04
Coordinate follow-up
Your team helps patients navigate the administrative actions after the visit.
START WHERE YOU ARE
One program.
Your starting point.
Launch a new business or add the services you need to an existing practice. We scope the work around your organization.
Build the foundation for your program.
- 01
Define service boundaries, patient populations, intended states, and scheduling expectations.
- 02
Connect your clinical relationships with the website, intake, and platform.
- 03
Assign responsibility for labs, prescriptions, patient questions, and follow-up.
Add the services your next chapter needs.
- 01
Review appointment availability and your current administrative workload.
- 02
Discuss additional clinicians, medical direction, or coordinator capacity.
- 03
Plan technology and insurance support around the services you already provide.
DESIGN CONCEPT · SAMPLE DATAYOUR PLATFORM. YOUR PRACTICE.
Your program.
Inside TeleDocs.app.
Connect intake, patient records, visits, care-team tasks, and practice management under your organization’s branding. Configure the workflow around your primary & urgent care service.
Explore the platform ↗Platform visuals are illustrative. Configuration and integrations are confirmed in your implementation scope.
BEFORE YOU BUILD
The details
worth knowing.
Virtual care suitability is determined by clinicians. Emergencies and needs requiring physical examination must be routed to the appropriate setting. Coverage hours and services are agreed for your program.
Does virtual urgent care cover every urgent concern?
No. The clinician determines whether virtual evaluation is appropriate. Your program needs clear routing for emergencies and concerns that require another setting.
Can we offer primary care alongside specialty programs?
Yes. We can scope a combined model and define provider roles, intake, documentation, and follow-up for each service.
Is around-the-clock staffing included?
Coverage hours and provider availability are agreed in your service scope. A nationwide network should not be interpreted as an automatic 24/7 staffing commitment.
Can you support an insurance-based model?
We can review insurance enablement alongside your clinical model, with payer participation, documentation, and billing requirements scoped separately.
LET’S BUILD YOUR NEXT CHAPTER
Your primary & urgent care business.
Our next conversation.
Tell us about your brand, intended patient states, and current clinical team. We’ll discuss the services, responsibilities, and implementation scope around your model.