A defined coaching role
Clarify what coaches support, what remains clinical, and how questions reach the appropriate professional.
MIND & WELLBEING / BUILD. LAUNCH. SCALE.
Support between visits.
Built into your brand.
Help patients work on their goals and daily habits. We help set up coaching, scheduling, and follow-up, with a clear path to licensed clinicians when a medical question comes up.
For clinic founders, providers, and healthcare organizations.
THE OPERATING MODEL BEHIND THE OFFER
A continued relationship beyond the appointment.
Build the patient experience and the operating plan together. Here’s how we support your health coaching business.
Program onboarding
Help patients understand the coaching component, communication process, and next steps.
Engagement workflows
Scope check-ins, scheduling, goal-setting support, and administrative follow-up.
Connected care teams
Keep coaching touchpoints and clinical escalation aligned with the practice’s operating plan.
FROM INTEREST TO CONTINUED CARE
Every handoff.
Thought through.
Your patient sees one brand. Behind it, clinicians, technology, and coordinators each have a defined role.
01/ 04 ILLUSTRATIVE WORKFLOW
Meet your operating support ↗- 01
Introduce the support
Patients understand how coaching fits into the program.
- 02
Set the nonclinical focus
The coaching process organizes relevant goals and support needs.
- 03
Stay engaged
Agreed check-ins and communication help sustain the relationship.
- 04
Route clinical questions
Medical concerns and treatment decisions return to licensed clinicians.
START WHERE YOU ARE
One program.
Your starting point.
Launch a new business or add the services you need to an existing practice. We scope the work around your organization.
Build the foundation for your program.
- 01
Define the coaching audience, service boundaries, and staffing model.
- 02
Plan onboarding, communication channels, scheduling, and check-in workflows.
- 03
Agree on how clinical concerns and program changes are escalated.
Add the services your next chapter needs.
- 01
Review what happens between visits and where patients need additional support.
- 02
Add scoped coaching and administrative workflows around your clinical team.
- 03
Connect relevant touchpoints with your platform and patient communications.
DESIGN CONCEPT · SAMPLE DATAYOUR PLATFORM. YOUR PRACTICE.
Your program.
Inside TeleDocs.app.
Connect intake, patient records, visits, care-team tasks, and practice management under your organization’s branding. Configure the workflow around your health coaching service.
Explore the platform ↗Platform visuals are illustrative. Configuration and integrations are confirmed in your implementation scope.
BEFORE YOU BUILD
The details
worth knowing.
Coaching is separate from medical diagnosis and treatment. Personnel, credentials, scope, and communication expectations are confirmed for the engagement.
Is coaching the same as medical care?
No. Coaching is scoped separately from medical diagnosis and treatment. Clinical concerns are referred to appropriately licensed clinicians.
Can coaching support a weight care program?
We can review a coaching component around your weight management program, with defined nonclinical responsibilities and clinical escalation.
Is a registered dietitian included?
Staffing credentials and roles are confirmed in the service scope. Coaching should not be assumed to include registered dietitian or other licensed professional services.
Can we add coaching to an existing patient experience?
Yes. We can map the intended touchpoints, team responsibilities, communication channels, and platform needs around your current practice.
LET’S BUILD YOUR NEXT CHAPTER
Your health coaching business.
Our next conversation.
Tell us about your brand, intended patient states, and current clinical team. We’ll discuss the services, responsibilities, and implementation scope around your model.